Privacy & Cookies Policy
Hobart Tree Service
Last updated: 9 November 2026
1. Introduction
Hobart Tree Service respects your privacy and is committed to handling personal information responsibly.
This policy explains what information we collect through our website and business enquiries, how we use that information and how you can contact us regarding your personal information.
Hobart Tree Service is operated by Jack O’hare, ABN 67100827494, based in Tasmania, Australia.
Website: https://hobarttreeservice.com.au
Contact email: hobarttreeservice@gmail.com
2. Information We Collect
When you contact us, request a quote or use our website, we may collect:
Your name, phone number and email address.
Your property address or location.
Information about the tree work or services you're enquiring about.
Photographs and other information you voluntarily provide.
Records of correspondence and services provided.
Technical website information, such as IP addresses, browser details and website usage data, where collected through our website or analytics services.
We generally collect this information directly from you.
3. How We Use Your Information
We use personal information to:
Respond to enquiries and provide quotes.
Arrange, manage and complete arboricultural services.
Communicate with customers about scheduled work.
Maintain appropriate business, invoicing and service records.
Improve our website and services.
Meet applicable legal and regulatory obligations.
We do not use enquiry information to send unrelated marketing messages without appropriate consent.
4. Sharing Information
We may share information with service providers, employees or subcontractors where reasonably necessary to deliver our services or operate the business.
Our website is hosted by Squarespace, which may process information submitted through website forms.
We may also use email, business administration and analytics services to manage communications and understand website performance.
We may disclose information where required or authorised by law.
5. Cookies & Website Analytics
Our website uses cookies and similar technologies to support its operation and, where enabled, understand how visitors use the website.
Some cookies are necessary for website functionality.
Optional analytics cookies may be used to understand website traffic and interactions. These may include services such as Google Analytics, if enabled on our website.
Where optional cookies are subject to visitor consent, you can accept, decline or manage your preferences using the website's cookie controls.
You can also manage cookies through your browser settings.
6. Storage & Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss and disclosure.
Information may be stored through our website platform, email provider and other business systems.
Some service providers may process or store information outside Australia.
We retain personal information for as long as reasonably necessary for business, legal and record-keeping purposes, after which it is securely deleted or de-identified where appropriate.
7. Access & Correction
If you would like to access, update or correct personal information you've provided to us, please contact us using the details below.
We will consider your request and respond in accordance with applicable requirements.
8. Privacy Concerns
If you have a concern about how we handle your personal information, please contact us so we can review and address the issue.
You may also have rights to make a complaint to the Office of the Australian Information Commissioner where applicable.
9. Changes to This Policy
We may update this policy when our business practices, website services or legal obligations change.
The current version will be available on our website.
10. Contact Us
Hobart Tree Service
Email: hobarttreeservice@gmail.com